5bdt Privacy Policy

5bdt ("we", "our", or "platform") operates a safe and reliable online casino and betting platform for players in Bangladesh. This privacy policy explains what personal information we collect when you register, log in, or use any of our services on our website 5bdt.cam, why we collect it, and how we use and protect it.

This policy applies to all users of our site. By using our services, you are considered to have accepted the terms of this privacy policy. If you do not agree with any part of this policy, please refrain from using our services and contact our support team.

We collect the following information to operate our services smoothly and to meet legal obligations:

2.1 Identity and Contact Information

• Full name (in Bengali or English)
• Date of birth (for age verification — only persons aged 21 or above may become members)
• Email address
• Username and password (stored in encrypted form)
• Postal address or residential details (for verification purposes if required)

2.2 Financial Information

• Payment method details — bKash, Nagad, Rocket, Upay, or bank account numbers (for processing only; full numbers are not stored)
• Transaction history — deposits, withdrawals, and betting activity
• Documents required to comply with Anti-Money Laundering (AML) regulations

2.3 Technical and Usage Information

• IP address and device identifiers
• Browser type and operating system
• Site access times, page navigation data, and session duration
• Data collected from cookies and similar tracking technologies
• Geographic location (approximate, IP-based)

Collected information is used only for the following legitimate purposes:

1. Account Management: For registration, identity verification (KYC), and account security.
2. Service Delivery: For betting, casino games, bonus distribution, and transaction processing.
3. Legal Compliance: To comply with AML, responsible gaming rules, and other applicable regulations.
4. Fraud Prevention: To detect suspicious activity, multiple accounts, and unauthorized access.
5. Customer Support: To resolve your inquiries and complaints.
6. Service Improvement: Using analytical data to improve user experience, platform performance, and content.
7. Communications: To send important policy updates, security alerts, and promotional information (only to those who have given consent).

Our site uses cookies and similar technologies to improve your browsing experience and ensure the functionality of the site.

4.1 Types of Cookies We Use

• Essential Cookies: Essential for maintaining login sessions, security, and core functionality — these cannot be disabled.
• Functional Cookies: To remember your preferences, language settings, and customizations.
• Analytics Cookies: To analyze page visits, session duration, and usage patterns (anonymous data).

4.2 Cookie Controls

You can disable non-essential cookies through your browser settings. However, please note that disabling essential cookies may prevent you from using some features of the site.

We never share your personal information with third parties except in the following limited and specific circumstances:

1. Payment Processing: Payment service providers such as bKash, Nagad, Rocket, Upay, and banks receive only the information necessary to complete transactions.
2. Game Software Providers: Providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe receive the minimum information necessary to ensure gameplay.
3. Legal Authorities: When required by valid legal orders, court orders, or to assist in financial crime investigations.
4. Fraud Prevention: Limited information shared with trusted security partners to detect and prevent security threats.
5. Business Transfers: In the event of a merger or acquisition, your rights to data protection will be maintained.

In each of the above cases we have agreements with third parties, and they are obligated to comply with our privacy standards.

To keep your information secure, we apply industry-standard technical and organizational measures:

We retain your information for as long as it is necessary or as required by legal obligations:

• While Account Is Active: All information is retained from the time the account is created until it remains active.
• After Account Closure: Financial transaction records and KYC documents are kept for a specified period in accordance with applicable legal requirements.
• AML Obligations: Certain specific data is legally required to be retained for an extended period under financial crime prevention laws.
• Marketing Communications: If you withdraw consent, your email will be promptly removed from the promotional communications list.

Once the designated retention period expires, data is securely deleted or anonymized.

You have the following rights regarding your personal information:

To exercise these rights, email [email protected] or contact us via our 24/7 live chat. We will respond to your request within a reasonable time.

Our services are strictly for persons aged 21 or above only. We do not knowingly collect or process information from any minor.

• Age is verified at the time of registration.
• If any user opens an account by providing a false age, the account will be closed immediately.
• If you become aware that a minor is using our site, please notify us at [email protected].

10.1 Policy Changes

We reserve the right to amend this privacy policy as needed. In the event of significant changes:

• An updated version will be published on this page and the date will be revised.
• Registered users will be informed of important changes by email.
• Continued use of the site after changes have been made will be considered acceptance of the new policy.

10.2 Contact Us

If you have any questions, comments, or requests regarding this privacy policy, please contact us:

We generally aim to respond within 24 hours on business days. For urgent security matters, please contact us via live chat.